We at Sydney Equestrian Supplies (www.sydneyequestriansupplies.com.au) understand it is important to protect the privacy of our customers and guests who visit our website ("the Site") or use e-mail to communicate with us. We know that it takes a great deal of trust on your part to shop with us online and we take that trust very seriously and make it our highest priority to ensure the security and confidentiality of your personal information you provide us.
This Privacy Statement describes our policies and practices for the Site and e-mail communications in the areas of: Notice, Consent, Access, Security, and Enforcement.
BY USING OUR WEBSITE ("www.sydneyequestriansupplies.com.au"), YOU AGREE TO THESE POLICIES.
General. We will ask you when we need information that personally identifies you or allows us to contact you ("Personal Information"). Generally this information is requested if you place an online order for our products, if you register for an account on the Site, or if you contact us for information. We use your Personal Information for the following primary purposes:
- To facilitate your orders of our products.
- To make the site easier for you to use by not having to enter information more than once.
- To help you quickly find information on the Site.
- To alert you to special offers, updated information and other new services from Sydney Equestrian Supplies Pty Ltd.
Collected Information. Sydney Equestrian Supplies Pty Ltd may collect information from you in several different ways on the Site including the following:
Online Ordering and Online Account Registration. In order to process orders for our products that you place with us, we will collect Personal Information in order to process appropriate charges to you. We may also establish individual Online User accounts (please note that these are in no way the same as our current in-store credit system) on the Site to improve service and make special offers to you. During account registration and or online ordering we may collect such Personal Information as your name, address, telephone number, e-mail address, credit card number, expiration date, and billing and shipping information as necessary. We may, at our discretion, edit your information entered into our database in order to process your order more efficiently and for administrative purposes. However, this process does not carry further functions. In store Credit accounts may be used online, however the full Terms & Conditions originally signed still pertain to online sales.
Referral Information. The Site may include a referral service whereby you may provide information on other persons or entities (such as name and email address) in order to inform them about the Site and our products. If you provide such referral information, Sydney Equestrian Supplies Pty Ltd may send email messages to the referred party inviting them to visit the Site, or to otherwise inform them about our products. The referred party may contact Sydney Equestrian Supplies Pty Ltd at firstname.lastname@example.org to request the removal of their information from the Sydney Equestrian Supplies Pty Ltd database.
Site Usage. Sydney Equestrian Supplies Pty Ltd may monitor your activities, preferences, and transactional data (such as your IP address) relating to your use of the Site and/or Services and log this information. This information may be used to diagnose Site technical problems, or problems with your account.
Disclosure of Collected Information. As a general policy, Sydney Equestrian Supplies Pty Ltd does not knowingly or intentionally disclose to any third parties any specific Personal Information about you that we collect via the Site including your name, address, phone number, e-mail address, credit card information, billing or shipping information, site usage, or site preferences. However, we reserve the right to outsource certain activities such as shipping and credit card processing to our business partners. In such case, we will disclose to these business partners only such information as is required to facilitate your transactions, and we will require our business partners to protect and refrain from disclosing your information to other third parties. Further, Sydney Equestrian Supplies Pty Ltd will cooperate with official law enforcement inquiries, such as fraud investigations and subpoenas, and will disclose your information when necessary to comply with state and federal laws and regulations
If you choose not to provide personal information on the Site when requested, you can still use most of the Site, however you will not be able to place online orders for our products, access areas that require registration, or use certain other features of the Site. It is our intent to inform you before we collect Personal Information via our Site information forms, and to tell you what we intend to do with the information. You have the option not to provide the information, and in the future you may also be able to "opt out" of certain uses of the information.
Sydney Equestrian Supplies Pty Ltd takes commercially reasonable steps to protect the security of your Personal Information, and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction both online and off-line. To the extent that you are asked to enter sensitive information (such as credit card number) online at the Site, that information is protected from access by any third parties using commercial practices prevalent within the online industry (e.g., Secure Sockets Layer ("SSL") technology).
If for some reason you believe Sydney Equestrian Supplies Pty Ltd has not adhered to the principles of this Privacy Statement, please notify us by e-mail at email@example.com, and we will do our best to determine and correct the problem promptly.
Links. The Site may contain links to other sites, however, please be aware that Sydney Equestrian Supplies Pty Ltd is not responsible for and cannot control the privacy practices of such other sites. We encourage you to be aware when you leave the Site, and to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Statement applies solely to information collected by the Sydney Equestrian Supplies web site.